Hotel Valet Manager

7 days ago


Cleveland, Ohio, United States Propark Mobility Full time
Job Title: Hotel Valet Manager

We are seeking a skilled and experienced Hotel Valet Manager to join our team at Propark Mobility. This is a full-time opportunity for a motivated individual who can effectively manage the day-to-day operations of our valet services.

About the Role:
  • The successful candidate will oversee the development and training of shuttle drivers and valets to ensure they meet job expectations.
  • They will review and approve work schedules to ensure adequate coverage while minimizing expenses.
  • Develop and maintain excellent client relations, attending client meetings as needed.
  • Handle customer complaints and day-to-day operational issues in a professional manner.
  • Manage employee work hour reports and submit payroll in a timely fashion.
  • Oversight of the customer service program to ensure customer satisfaction.
  • Develop budgets and monitor financials to meet business goals.
  • Review and evaluate audits to ensure integrity of revenue control.
About You:

To be successful in this role, you will need to possess:

  • A valid driver's license with at least 2 years' driving experience.
  • Energetic, outgoing, and able to stand, run, and carry items up to 50lbs if needed.
  • Excellent communication skills in both written and spoken language, with a friendly and professional approach.
  • Ability to thrive in a fast-paced environment and resolve customer issues positively and helpfully.
  • Motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.
  • Self-sufficient, resourceful, collaborative, and decisive.
  • Flexible schedule, including weekends and holidays.
Benefits:

We offer a competitive salary range of $42,000 - $52,000 per year, based on location and experience, plus benefits package including medical, dental, vision, and 8 supplemental insurances, including pet insurance.

This is a great opportunity for someone looking to grow their career in a dynamic and supportive environment. Apply now to become a part of our team



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