Petco Store Manager

3 days ago


Clinton, Maryland, United States Petco Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our Pet Care Center team. As a General Manager, you will be responsible for driving business growth, improving customer satisfaction, and ensuring the overall success of the store.

Key Responsibilities
  • Leadership and Team Management: Lead and develop a high-performing team of Pet Care Center managers, leaders, and partners to achieve business objectives.
  • Customer Service: Ensure exceptional customer service by training and coaching partners to meet customer needs and provide a positive shopping experience.
  • Business Growth: Develop and implement strategies to drive sales growth, improve profitability, and increase customer loyalty.
  • Operational Excellence: Maintain a safe and clean store environment, ensure accurate inventory management, and implement efficient processes to minimize losses.
  • Communication and Collaboration: Foster a collaborative culture by communicating effectively with partners, guests, and other departments to achieve business objectives.
Requirements
  • Education and Experience: Bachelor's degree in Business Administration or related field, and at least 3 years of retail management experience.
  • Skills and Qualifications: Strong leadership and communication skills, ability to analyze data and make informed decisions, and a passion for delivering exceptional customer service.
About Petco

Petco is a leading health and wellness company focused on improving the lives of pets, pet parents, and our partners. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and passion for delivering exceptional customer service.


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