Customer Engagement Specialist

2 weeks ago


Fort Myers, Florida, United States Brandon Mauler - State Farm Agent Full time
Position Overview

Are you a personable individual with a passion for customer service? If you thrive in a public-facing role and enjoy building relationships, consider joining our team as a Customer Engagement Specialist with a State Farm independent contractor agent. Our agents exclusively promote State Farm Insurance and financial service offerings.


Key Responsibilities
  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Utilize a customer-centric, needs-based assessment to inform clients about various insurance options.
  • Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
  • Support the growth initiatives of Brandon Mauler - State Farm.

Benefits of Joining Our Team
  • Competitive hourly wage complemented by commission and bonuses.
  • Paid time off for work-life balance.
  • Gain valuable experience in the insurance industry.
  • Opportunities for professional growth and advancement within the agency.

Qualifications
  • Genuine interest in marketing services tailored to customer needs.
  • Exceptional communication skills, encompassing written, verbal, and listening abilities.
  • Enthusiastic about the role of insurance and financial products in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations.
  • People-oriented with a focus on detail.
  • Proactive approach to problem-solving.
  • Commitment to delivering outstanding customer service.
  • Ability to learn and navigate computer systems effectively.
  • Capacity to collaborate within a team environment.
  • Drive to meet mutually established marketing objectives.

If you are driven to excel and envision yourself in this position, we encourage you to submit your application. We will provide further information regarding the next steps in the selection process.


This role is associated with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing requirements and training programs. Please note that accepting this position does not guarantee a future agency role with State Farm Insurance Companies. As a team member, you will need to undergo the standard State Farm agent selection process when pursuing an agency opportunity. State Farm agents operate as independent contractors who hire their own staff, and employees of State Farm agents are not employees of State Farm.



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