Client Engagement Specialist
2 weeks ago
About the Role:
The Client Success division at Gartner is committed to ensuring our clients achieve their goals and satisfaction levels that exceed their expectations.
As a vital member of this team, you will be instrumental in comprehending and addressing the business needs and challenges faced by our clients, while providing them with the essential support to facilitate informed decision-making.
Key Responsibilities:- Cultivate and sustain relationships with a wide array of clients, ranging from senior executives to entry-level professionals, across various sectors to enhance customer success and satisfaction.
- Present our services to prospective clients, highlighting the value proposition to key decision-makers.
- Facilitate client discussions, pinpoint their priorities, and propose action plans that optimize their investment in our services.
- Collaborate with internal teams to tackle challenges and amplify the value delivered to clients.
- Continuously evaluate client performance and engagement metrics.
- A minimum of 2 years of pertinent professional experience.
- A proven history of driving client success, fueled by a commitment to surpassing expectations.
- Excellent communication, teamwork, and analytical skills.
- A bachelor’s degree is preferred.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional advancement and development.
- A workplace culture that is inclusive and diverse.
Gartner is recognized globally as a leader in delivering critical insights for informed decision-making, with a strong dedication to diversity and inclusivity.
Be part of a team that prioritizes innovation, collaboration, and personal development.-
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