Safety Operations Supervisor

1 week ago


New York, New York, United States Childrens Rescue Fund Full time
Job Overview

PRIMARY FUNCTION/PURPOSE:

The Shift/Safety Supervisor is tasked with overseeing and managing the Safety Monitors assigned to their shift. This role involves ensuring a secure environment within the facility and promoting respectful interactions among clients, visitors, and staff.

KEY RESPONSIBILITIES:

  • Supervises Safety Monitors, ensuring adherence to safety and security protocols established by the agency.
  • Conducts fire drills and meticulously documents the outcomes.
  • Responds to incidents in accordance with agency and DHS protocols, ensuring proper documentation.
  • Reports any incidents of Child Abuse to the state Central Registry.
  • Collaborates with HERO, providing updates on unit vacancies and occupancy levels. Conducts initial intake for new families upon their arrival.
  • Manages incoming facility calls and directs them appropriately.
  • Ensures Safety Monitors perform regular patrols and monitor the CCTV system, documenting all observations.
  • Assists Safety Monitors in enforcing shelter rules among clients.
  • Trains Safety Monitors on security protocols and recommends procedural or equipment changes to the Manager of Building Operations.
  • Performs additional duties as assigned.

ADMINISTRATIVE DUTIES:

  • Conducts daily audits of the Safety Monitor's Desk Log and the Supervisor's Desk Log for accuracy.
  • Prepares and conducts Employee Appraisal Evaluations in a timely manner.
  • Prepares and reviews Incident/Accident Reports for accuracy.
  • Maintains and schedules daily usage of facility vans.
  • Completes end-of-shift reports and communicates findings to the Manager of Operations, Program Director, and Assistant Director.
  • Oversees the department staff in utilizing the DHS Client Assistance and Re-housing System (CARES) for Intake Check-In, Incident Reports, and Facility Bed Management.

MINIMUM QUALIFICATIONS:

  • Possession of a valid Security license.
  • Possession of an F80 certification.
  • Current CPR certification is required.
  • A valid NYS Driver's license is necessary.
  • Two years of supervisory experience in commercial/residential security or law enforcement, or five years as a Private/Personal Security Officer.
  • Strong communication skills and experience working with women and children are essential.
  • Exhibit professionalism at all times, especially under pressure.
  • Must successfully pass a background investigation.

EEO Statement - Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.



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