Subaru Parts Specialist
3 days ago
Job Description
Rye Subaru is seeking a highly skilled Subaru Parts Specialist to join our team. As a key member of our sales team, you will be responsible for overseeing the parts sales process from start to finish, communicating effectively with staff and customers, and providing high-level service to both internal and external customers.
Key Responsibilities:
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking about specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the details ordered are correct and that all pricing is in line with the estimate
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock
- Notify the parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
- Make sure all internal requests for features are billed on the service repair order
- Receive payment from retail customers or obtain credit authorization
Requirements:
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Basic computer competencies - knowledge of CDK a plus
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts, including; discounts
- Valid driver's license and clean driving record
Estimated Salary:$60,000 per year
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