Customer Service Associate
4 weeks ago
You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+ retail locations. We are looking for associates who are ready to delight our customers with quality service, have an up-for-anything attitude, and thrive in an ever-changing environment.
Duties & Responsibilities- Receive, pick, and stow customer orders, process returns, and prepare for delivery.
- Assist customers with questions they may have.
- Work through problem-solving scenarios for customers.
- Maintain a clean, safe, and organized workspace.
- Manage responsibilities for a Locker+ location, including opening and closing site.
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders.
- Receive truck deliveries.
- Safety: Your safety is important to us, so we provide safe working conditions.
- Surroundings: You'll be behind a counter, working with customers. Depending on the Locker+ site, you may be working in a Whole Foods Market, a freestanding location, a partner retailer, or even in the lobby of a warehouse.
- Activity: You'll be on your feet for the majority of your shift, helping customers and sorting packages.
- Temperature: Our Locker+ locations are in comfortable, climate-controlled environments.
- Noise level: Sound levels are minimal, what one would expect in a grocery store.
- Dress code: Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required and protective safety footwear are required in select business units.
- We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support your goals.
- Our jobs are nearby, with great pay, and offer work-life balance.
- Schedule flexibility: Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed.
- Shift options: Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend. You can even have four-day workweeks and three-day weekends.
- Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups).
We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups. See where your Amazon journey can take you.
Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines in English.
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