Customer Service Representative

4 weeks ago


Bloomington, Illinois, United States Orkin Full time

Overview:

We are seeking a highly skilled Customer Service Specialist to join our team at Orkin. As a critical member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Field incoming requests, schedule service visits, and maintain efficient routes to reduce drive time for Orkin Pros.
  • Lead with empathy and a service mindset, ensuring every customer has an experience that meets or exceeds their expectations.
  • Coordinate service, resolve issues, and support overall satisfaction to help your branch maintain and grow customers.

Requirements:

  • Previous experience in Customer Service or Sales preferred.
  • High School Diploma or equivalent required.
  • Ability to pass a drug screen and background check is required.
  • Excellent interpersonal and communication skills.
  • Basic computer skills in various software and web-based applications.
  • Proficient in Microsoft Office.
  • Strong attention to detail and follow through.
  • Demonstrated ability to prioritize tasks and manage time efficiently.

What We Offer:

  • Competitive pay range of $15-$16 per hour.
  • Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
  • 401(k) plan with company match, employee stock purchase plan.
  • Paid vacation, holidays, and sick leave.
  • Employee discounts, tuition reimbursement, dependent scholarship awards.
  • Industry-leading, quality, comprehensive training program.

About Orkin:

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.
  • The Pest Management Industry is growing and is a recession-resistant line of business.
  • We value being part of a team and supporting the community.


  • Bloomington, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, handling phone calls, taking...


  • Bloomington, Illinois, United States State Farm Insurance Full time

    Customer Service Representative Job SummaryAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Assist...


  • Bloomington, Illinois, United States John Marshall Bank Full time

    At John Marshall Bank, we are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will possess excellent communication skills, a strong understanding of banking products and services, and the ability to build lasting relationships with our customers.The primary responsibilities of this...


  • Bloomington, Illinois, United States Farmers Insurance - Carrie Joos Agency Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a highly motivated and organized Customer Service Representative to join our team at Farmers Insurance - Carrie Joos Agency. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...


  • Bloomington, Illinois, United States Walgreens Full time

    Job Description:At Walgreens, we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store satisfied and eager to return. You will be the face of our company, and your excellent...


  • Bloomington, Illinois, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our support staff, you'll be responsible for providing exceptional customer service, ensuring that our customers receive the help they need to complete their moves and rentals.Key...


  • Bloomington, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of...


  • Bloomington, Illinois, United States Mandy Reed - State Farm Agent Full time

    Job OpportunityAs a Customer Service Representative with Mandy Reed State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.Key ResponsibilitiesProvide accurate and...


  • Bloomington, Illinois, United States Sodexo Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at Sodexo. As a Station Attendant, you will be responsible for preparing and serving our vibrant cafe menu, ensuring all working areas are clean and tidy, and providing exceptional customer service.Key Responsibilities:Prepare and serve food and beverages to customersMaintain a...


  • Bloomington, Illinois, United States VIATEQ Corporation Full time

    Job Title: Healthcare Customer Service RepresentativeJob Description:VIATEQ Corporation is seeking a skilled Customer Service Representative to support a client in the healthcare industry. As a key member of our team, you will be responsible for responding to inbound calls, documenting conversation details, and utilizing scripts and resources to guide...


  • Bloomington, Illinois, United States Planet Fitness Bloomington Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at Planet Fitness Bloomington. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Greet members,...


  • Bloomington, Illinois, United States TREGO DUGAN AVIATION OF GRAND ISLAND INC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Ramp Operations Agent at the Central Illinois Regional Airport. As a key member of our team, you will be responsible for providing exceptional customer service to airline passengers, handling customer inquiries, and ensuring a...


  • Bloomington, Illinois, United States Jim Spachman Full time

    Position Overview: As a Customer Service Representative at Jim Spachman State Farm Agency, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify...


  • Bloomington, Illinois, United States FastSigns Full time

    Job DescriptionAt FASTSIGNS, we are seeking a highly motivated and talented sales professional to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for all sales activities within the FASTSIGNS center and will serve as the first point of contact for walk-in, email, and telephone...


  • Bloomington, Illinois, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will provide prompt and courteous customer service, resolving customer issues on shift. You will also ring up all sales on the cash register properly and perform multi-function operations of fuel consoles, lottery machines, and other equipment. Additionally, you will inspect store...


  • Bloomington, Illinois, United States Mandy Reed - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Mandy Reed State Farm, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving...


  • Bloomington, Illinois, United States Heartland Bank and Trust Company Full time

    Job SummaryThis role is responsible for providing exceptional customer service and support to clients of Heartland Bank and Trust Company. The ideal candidate will possess excellent communication skills, a strong ability to work with people, and a passion for delivering outstanding service.Key ResponsibilitiesAnswer customer inquiries about bank products and...


  • Bloomington, Illinois, United States Circle K Full time

    Customer Service Representative Role at Circle KAs a valued member of our retail team, you will provide exceptional customer service and resolve issues promptly. Your responsibilities will include operating a cash register, managing fuel consoles, and maintaining store facilities for safety and cleanliness.Key Responsibilities:Provide courteous and prompt...


  • Bloomington, Illinois, United States Jewel-Osco Full time

    Job Summary: As a Retail Sales and Store Support at Jewel-Osco, you will be the face of the company, interacting with valued customers and helping them with their needs. You will also be responsible for maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service and ensure a positive shopping experienceAssist...


  • Bloomington, Illinois, United States Old Navy Full time

    Company OverviewOld Navy is a global retailer that specializes in affordable and fashionable clothing for men, women, and children. With a focus on creating a welcoming and inclusive shopping experience, Old Navy offers a wide range of products that cater to diverse tastes and preferences. Salary InformationThe estimated annual salary for this position is...