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Patient Services Coordinator

2 months ago

Pineville, North Carolina, United States OrthoCarolina Full time

Job Summary

OrthoCarolina is seeking a Part-Time Patient Services Specialist to join our team at our Pineville office location. The ideal candidate will have excellent customer service skills and the ability to work in a fast-paced environment.

Key Responsibilities

  • Greets patients and prepares forms for their visit
  • Collects and verifies patient information for accurate processing of claims
  • Answers phone calls and directs calls to the appropriate team member
  • Performs cashier duties, including posting charges and collecting co-payments/co-insurance
  • Follows procedures for release of medical information and FMLA/disability forms completion

Requirements

  • High school graduate or equivalent required; Associate's or Bachelor's degree preferred
  • Minimum of one year experience in a medical clinic setting preferred
  • Good customer and computer skills, with working knowledge of insurance
  • Knowledge of medical terminology preferred

Benefits

  • Medical, Dental, Vision Insurance
  • Health Savings Account
  • Life Insurance
  • Voluntary Supplemental Life
  • Voluntary Critical Illness/Accident/Hospital Indemnity
  • Short Term/Long Term Disability Insurance
  • 401(k)/ROTH Retirement Plan
  • Employer 401(k) Safe Harbor
  • 401(k) Profit Sharing Plan
  • 529 Savings Plan
  • Employee Assistance Program
  • Voluntary Wellness Program
  • Tuition Reimbursement
  • Voluntary Legal Plan/Identity Theft