Customer Service Representative

5 days ago


Gurnee, Illinois, United States Abbott Laboratories Employees Credit Union Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Abbott Laboratories Employees Credit Union. As a key member of our service center, you will be responsible for providing exceptional service to our members, ensuring their needs are met with a smile and a solution.

Key Responsibilities

  • Provide personalized service to members, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process member transactions, including deposits, withdrawals, cash advances, and other financial services.
  • Develop and maintain strong relationships with members, identifying opportunities to cross-sell and upsell products and services.
  • Work collaboratively with other team members to achieve service center goals and objectives.

Requirements

  • High school diploma or equivalent required.
  • One year of cash handling and customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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