Customer Service Representative
5 days ago
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Abbott Laboratories Employees Credit Union. As a key member of our service center, you will be responsible for providing exceptional service to our members, ensuring their needs are met with a smile and a solution.
Key Responsibilities
- Provide personalized service to members, responding to their inquiries and resolving issues in a timely and professional manner.
- Process member transactions, including deposits, withdrawals, cash advances, and other financial services.
- Develop and maintain strong relationships with members, identifying opportunities to cross-sell and upsell products and services.
- Work collaboratively with other team members to achieve service center goals and objectives.
Requirements
- High school diploma or equivalent required.
- One year of cash handling and customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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