Customer Service Representative
20 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional service to our customers through phone, email, and text.
Key Responsibilities:
- Respond promptly to customer inquiries and provide accurate information about our products and services.
- Set appointments for sales and service, ensuring seamless communication with our customers and team members.
- Provide basic product information and direct inquiries to the appropriate department or individual.
- Seek opportunities to deliver an exceptional experience for every customer, every time.
- Maximize individual productivity, quality, and customer satisfaction.
Requirements:
- High School diploma or equivalent
- Positive attitude, friendly demeanor, and eagerness to learn
- Goal-oriented and results-driven
- Excellent phone etiquette and verbal, written, and interpersonal skills
- Ability to multitask, organize, and prioritize work
- Basic computer skills and typing speed of 40+ words per minute
- Valid in-state driver's license
Benefits:
- 401(k) plan
- Health, dental, vision, and life insurance
- Paid vacation
- Employee vehicle purchase discount
- Positive work environment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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