Customer Service Representative

3 weeks ago


Gurnee, Illinois, United States Alejandro Pizarro - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, developing leads, and marketing our insurance and financial services products.

Responsibilities
  • Establish and maintain strong customer relationships through prompt and friendly service.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
What We Offer
  • Competitive hourly pay plus commission/bonus opportunities.
  • A comprehensive benefits package, including health benefits and a Simple IRA.
  • A hiring bonus up to $1000.00.
Requirements
  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Self-motivated and people-oriented individual with a strong desire to succeed.
  • Bilingual - Spanish required.
  • Ability to obtain Property and Casualty and Life and Health licenses.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please complete our application. We will follow up with you on the next steps in the interview process.



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