IT Network Administrator I

4 weeks ago


Greensboro, North Carolina, United States North Carolina Agriculture & Technical State Unive Full time
Job Summary

The IT Network Administrator is responsible for ensuring the stable, secure, and efficient operation of the university's network. This includes managing network devices, ensuring equipment complies with configuration and security standards, troubleshooting and resolving network and endpoint issues, and assisting with upgrades, monitoring, and incident response.

Key Responsibilities

Manage network devices and ensure equipment complies with configuration and security standards
Troubleshoot and resolve network and endpoint issues
Assist with upgrades, monitoring, and incident response
Support the campus wired and wireless networks as well as remote connections and networks

Requirements

Bachelor's or master's degree in computer science, Information Technology, or a related field
Ability to install and configure network switches, routers, and access points
Ability to monitor network traffic and devices
Ability to identify, troubleshoot, and resolve performance and configuration issues
Knowledge of fundamental network services such as DHCP, DNS, and NTP
Ability to implement basic cybersecurity controls and assist in incident response
Ability to identify and resolve network issues related to end user devices
Strong customer service orientation and ability to partner with other units and foster a team spirit
Strong interpersonal and communication skills and the ability to work effectively in a diverse community

Preferred Qualifications

Two years' experience related to the duties of the position
Experience with Extreme Networks switches, routers and access points, and Extreme Networks management systems
Experience managing Palo Alto firewalls
Experience troubleshooting and resolving DHCP, DNS, and NTP issues
Knowledge of network routing protocols
Experience with cybersecurity controls and incident response
Experience identifying and resolving network issues related to end user devices
Ability to train end user device support staff

About North Carolina A&T State University

North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. We are committed to providing a diverse and inclusive environment for our employees and students. We offer a range of benefits, including accrued vacation and sick leave, community service leave, health benefits, and retirement plans. We are an E-Verify employer and participate in the federal work authorization program. If you are interested in joining our team, please submit your application through our online portal.
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