Fitness Experience Coordinator
3 days ago
Fitness Experience Coordinator
About the Role:We are seeking a highly motivated and customer-focused Fitness Experience Coordinator to join our team at Planet Fitness. As a key member of our front desk staff, you will be responsible for delivering an exceptional member experience by providing personalized service, answering questions, and resolving issues in a timely and professional manner.
Key Responsibilities:- Provide exceptional customer service to members, prospective members, and guests, ensuring a positive and welcoming environment.
- Answer phone calls, respond to emails, and resolve member inquiries in a friendly and professional manner.
- Maintain accurate records of member interactions, including complaints and concerns.
- Work collaboratively with the management team to develop and implement strategies to improve member satisfaction and retention.
- High school diploma or equivalent required.
- 1-2 years of customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- $40,000 - $60,000 per year, depending on experience.
- Free gym membership and access to Black Card amenities.
- Opportunities for career growth and advancement.
- A fun and supportive work environment.
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Fitness Sales Representative
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Fitness Sales Ambassador
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