Delightful Customer Experience Manager

3 days ago


Laguna Niguel, California, United States Sprouts Farmers Market Full time

Overview

Sprouts Farmers Market, a fast-paced and rapidly growing company, is seeking an experienced Deli Manager to join our team. As an Assistant Deli Manager, you will play a vital role in helping customers make healthy food choices by providing exceptional customer service and leading a team of dedicated professionals.

Responsibilities

  • Assist the Deli Manager in managing and merchandising the department for maximum productivity and profit
  • Responsible for ordering and inventory controls, product quality, and supervision of the Deli team
  • Effectively coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork
  • Assist in leading a team that brainstorms to deliver the finest quality of product, highest level of service, and the greatest experience for customers
  • Assist in hiring, teaching, training, and developing the Deli team
  • Unload and sort through store deliveries, operate, and maintain deli equipment
  • Evaluate and ensure compliance with all company health, safety, and sanitation guidelines/regulations

Qualifications

  • At least 18 years of age with a preferred 2 years supervisory experience and strong knowledge of deli or related food service
  • Dependable and reliable, with the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays
  • Strong good communication skills both written and verbal, and the ability to take and give direction, participating in a team environment
  • Outgoing and friendly behavior along with a positive attitude and the ability to interact with customers, taking special orders, and answering phones
  • Proven leadership ability to build, motivate, and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals
  • Strong focus on detail, analytical, and problem-solving skills
  • Food Safety certification and commitment to maintaining federal, state, and company regulations and standards for product freshness, food safety, weights, measures, store safety, employee safety, refrigeration, and sanitation

Compensation and Benefits

We offer a competitive salary range of $17.65 - $26.45 per hour, based on applicable experience and qualifications. In addition to a rewarding career, Sprouts provides a comprehensive benefits package, including:

  • Competitive pay
  • Sick time plan for supporting employees' health
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount for employees and one immediate family member on all purchases at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(K) Retirement savings plan with a generous company match
  • Company-paid life insurance
  • Contests and appreciation events throughout the year


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