Customer Service Ambassador
1 week ago
The Customer Service Ambassador will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members and guests. This role is pivotal in creating a positive member experience by providing a superior level of service.
Key Responsibilities- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
- Facilitate needed updates to member's accounts and respond to member questions and concerns in a timely and professional manner.
- Candidate should have a customer service background.
- Basic computer proficiency is required.
- A passion for fitness and health is essential.
- Punctuality and reliability are must-haves.
- Candidates should have exceptional customer service skills, strong listening skills, and diplomacy in all interactions.
The estimated salary for this position is $15.50 per hour. Additionally, benefits include:
- Free Black Card gym membership at all in-network locations.
- Medical, 401k, and supplemental insurance.
- Discounts on merchandise sold at the club.
- Discounts on movie tickets, theme parks, hotels, attractions, and more.
As a valued team member, you will be part of a fast-growing organization that prioritizes a fun and respectful work environment.
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