Regional Practice Operations Manager

5 days ago

Toledo, Ohio, United States Bon Secours Mercy Health Full time
Job Summary

We are seeking a highly skilled Regional Practice Administrator to join our team at Bon Secours Mercy Health. As a key member of our healthcare team, you will be responsible for ensuring the highest quality care and services are provided in the most efficient manner.

Key Responsibilities
  • Develop and implement strategic plans to increase access and drive revenue while meeting compliant regulatory standards.
  • Oversee practice managers, supervisors, coordinators, and leads to ensure efficient clinic operations and flow through the application of standardized processes and best practices.
  • Utilize quality scorecards and dashboards to identify high-performing practices and individual providers, and develop best practice workflows and processes to support all practices.
  • Support practices with in-depth workflow and process evaluations, and develop action plans to improve deficient workflows and processes.
  • Facilitate stewardship and financial responsibility with a focus on productivity, revenue enhancement, and cost control, to meet budget expectations.
  • Ensure compliance of all revenue cycle policies and procedures with a focus on benchmarking comparisons and staff accountability.
  • Provide leadership, direction, and documentation to effectively supervise and motivate staff, and promote a 'team' approach to problem solving and goal setting within assigned areas.
  • Maintain professionalism and excellent communication within the practice and between the practice and other practices, hospitals, and entities.
Requirements
  • At least three years of healthcare management experience with two years management in multiple physician practices or physician networks in multiple practice locations preferred.
  • Financial analytical skills to generate and analyze financial and billing reports to assist with decision making and reporting.
  • Demonstrated expertise in physician office billing operations, including working knowledge of ICD-10 and CPT coding, medical terminology, and knowledge of third-party reimbursement procedures, operations, and regulatory issues.
What We Offer

We offer a comprehensive benefits package, including medical, dental, and vision plans, prescription drug coverage, flexible spending accounts, life insurance, and employer contributions to retirement savings plans. We also offer paid time off, educational assistance, and a commitment to diversity and inclusion.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team.

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