Facility Admissions Coordinator

1 week ago

MD United States University of Maryland Medical System Full time
Job Summary

We are seeking a highly organized and detail-oriented Facility Admissions Coordinator to join our team at the University of Maryland St. Joseph Medical Center. As a key member of our Patient Access/Patient Administrative Services team, you will be responsible for ensuring a seamless and efficient patient experience from registration to discharge.

Key Responsibilities
  • Collect and verify patient and insurance demographics, as well as verify insurance benefits and coverage.
  • Provide cost estimates, secure pre-certifications and/or pre-notifications for patient services, collect co-pay and deposits prior to services, and provide financial assistance to patients.
  • Assist patients with wayfinding to clinics and provide registration assistance as needed.
  • Maintain regulatory and functional knowledge of all registration information required, ensuring timely and accurate reporting/billing.
  • Communicate coverage issues to service areas and work with patients and staff to resolve.
  • Ensure accuracy and completion of paperwork prior to filing admissions and contact physician/clinical staff to assist with incomplete patient registration paperwork.
  • Maintain department scheduling templates for applicable providers in outpatient department locations and ensure appropriate scheduling utilization.
  • Collaborate with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement and that pre-admission and pre-certification requirements are followed.
Requirements
  • High school diploma or equivalent required; certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred.
  • 1 year of work experience in a clerical, customer service, or receptionist position, preferably in a healthcare setting required; 2 years' work experience preferred.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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