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Admission Coordinator

2 months ago

Hoover AL United States Guidehouse Full time

Job Summary:

Guidehouse is seeking a highly skilled Admission Coordinator to join our team. As an Admission Coordinator, you will play a critical role in ensuring the smooth and efficient admission process for patients. This is a full-time, evening shift position with a schedule of 6:00am-2:30pm, 4 days a week, and same schedule every other weekend.

Key Responsibilities:

  • Accurate Data Entry: Ensure accurate and timely entry of patient demographic and financial information into our computer system.
  • Customer Service: Provide exceptional customer service to patients, family members, physicians, and supervisors, responding to inquiries and resolving issues in a professional and courteous manner.
  • Insurance Verification: Verify patient insurance coverage and obtain required signatures on legal consents and insurance forms.
  • Pre-Certification and Authorization: Obtain pre-certification, referral, or authorization numbers and update patient files accordingly.
  • Communication: Notify patients, family members, physicians, and supervisors of insurance coverage issues, co-payments, deductibles, or deposits needed, and document all information in our computer system.
  • Order Review: Review physician orders for completion and ensure all required information is listed.
  • Compliance: Maintain knowledge of all Federal, State, and Local laws pertaining to insurance rules and regulations, and ensure compliance with all safety regulations, policies, and procedures.
  • Computer Systems: Maintain multiple computer systems, including our patient information system, and ensure accurate and timely data entry.
  • Shift Duties: Complete all shift duties in a timely and accurate manner, including answering telephone calls and providing assistance to callers.

Requirements:

  • Education: High School Diploma or equivalent required.
  • Experience: 1 year experience in a hospital setting, medical office, or a high-volume customer service environment.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

About Guidehouse:

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.