Automotive Parts Specialist

2 weeks ago


Lima, Ohio, United States White's Honda Toyota of Lima Full time
Job Overview

White's Honda Toyota of Lima is seeking a dedicated Parts Consultant to enhance our expanding Parts Department.

At White's Honda Toyota, we are committed to delivering exceptional customer experiences, from initial inquiries to service appointments and vehicle purchases. Our team embodies this philosophy, adhering to our Mission Statement: Collaborating to provide an outstanding experience for our customers, guided by our core values of Integrity, Attention to Detail, Personal Growth, Urgency, and Teamwork.

Employee Benefits

  • Comprehensive Medical, Dental, and Vision Insurance
  • 401(k) Retirement Savings Plan
  • Positive Work Culture
  • Career Advancement Opportunities
  • Professional Development Programs
  • Flexible Work Schedules
  • Work-Life Balance Initiatives
  • Competitive Compensation Package

Key Responsibilities

  • Manage service orders, ensuring customers receive prompt, courteous, and effective assistance.
  • Utilize sales techniques to enhance service offerings during customer interactions.
  • Provide exceptional support for all customer inquiries, whether via phone or in person, ensuring a seamless experience.
  • Maintain daily inventory of technicians' time to maximize service sales.
  • Address technical inquiries regarding vehicle issues, warranties, services, and repairs.
  • Achieve and maintain Customer Satisfaction scores in line with company standards.
  • Uphold company policies and ensure adherence to established standards.
  • Promote compliance with relevant laws and regulations.

Candidate Qualifications

  • Must possess an organized and approachable demeanor
  • Ability to efficiently manage multiple tasks
  • Strong time management skills
  • Excellent communication abilities with customers
  • Professional and well-groomed appearance
  • Proven track record of positive customer satisfaction
  • Reliability is essential
  • Team-oriented and self-motivated individual

*All candidates will undergo pre-employment drug screening. Successful completion is required.*

This is a full-time position with set hours and includes weekend shifts.

We are an equal opportunity employer and do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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