Copier Equipment Technician

4 days ago


Charlotte, North Carolina, United States DEX Imaging Full time
Role Summary

DEX Imaging is seeking a skilled Field Service Technician to join our team. This role involves performing diagnostics, service repairs, and maintenance work on copier equipment, ensuring excellent customer satisfaction and maintaining a high level of professionalism.

Responsibilities

  • Deliver top-notch customer service and support during field visits or dispatches.
  • Conduct thorough diagnoses and resolve technical issues efficiently.
  • Prepare and submit comprehensive service reports to maintain open communication channels.
  • Prioritize tasks, manage time effectively, and meet deadlines to ensure timely completion of assignments.
  • Build strong relationships with customers, addressing their concerns and providing expert recommendations.

Qualifications and Education

  • Associate degree or equivalent from a recognized institution.
  • Minimum 6-12 months of relevant experience and/or training; or equivalent combination of education and experience.

Compensation and Benefits

The estimated annual salary for this position is $65,000-$85,000, depending on qualifications and experience. We also offer opportunities for professional development, career advancement, and a supportive work environment that fosters growth and collaboration.



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