Head of Regulatory Risk Bureau

3 weeks ago

Tempe, Arizona, United States Shellpoint Mortgage Servicing Full time

At Shellpoint Mortgage Servicing, we're seeking a highly skilled Regulatory Risk Oversight Manager to join our team. In this critical role, you'll play a key part in supporting various departments in default, including Foreclosure, Bankruptcy, Property Preservation, and Post-Foreclosure.

The primary objective of this position is to oversee a team of Default Risk Oversight Specialists, who will assist supported business units with review of audits and compilation of responses, review and rebuttal of compensatory fees, and responses to internal departments on escalated requests.

Key responsibilities include:

  • Compiling monthly audit and escalation response results to present to management teams of various supported business units.
  • Ensuring timely and accurate completion of preliminary reviews and responses to audit findings in partnership with supported business unit(s).
  • Assisting management team with creation of remediation planning and execution based monthly root cause analysis results.
  • Assisting management team with creation and improvement of QC test scripts to improve supported default business unit processes and procedures.
  • Training, coaching, and developing team responsible for reviewing and responding to compensatory, indemnification and make whole billings to limit risk and exposure to company and supported business units.
  • Developing and refining understanding of investor, insurer, client, state, and regulatory requirements of business unit processes supported.
  • Training team to utilize process flows, job aids, and procedures relative to foreclosure, bankruptcy, property preservation, and post-foreclosure departments to allow for timely and accurate response to audits, escalations, and billings.
  • Assisting supported business units and associated leadership teams with development and execution against plans to improve performance to limit risk.
  • Performing personnel managerial duties such as goal setting and tracking, performance monitoring and coaching, ensuring associate engagement, and other typical managerial duties.

Requirements include:

  • Bachelor's Degree in business/leadership required.
  • ~6-8 years' experience in mortgage or default servicing required.
  • ~In-depth understanding of GSE, government, state, and regulatory requirements required.

We offer a competitive compensation package, including medical, dental, and vision insurance, 401(k) plan with company match, and performance-based incentives. Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more.

We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

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