Key Supervisor

4 days ago


Amherst, Massachusetts, United States Bob Evans Restaurants Full time
Key Supervisor Job Description

At Bob Evans Restaurants, we're seeking a highly motivated and experienced Key Supervisor to join our team. As a Key Supervisor, you will play a vital role in supporting the daily operations and staff of our restaurant, ensuring the execution of all Company policies, procedures, programs, and systems.

Key Responsibilities:
  • Provide daily working supervision of team members during opening and closing shifts to maintain and improve Company standards.
  • Model professional behavior and create a warm, friendly, and hospitable atmosphere that encourages team members to perform at their best.
  • Maximize financial success through productive and guest-focused shifts.
  • Open and/or close the restaurant in accordance with Company policies and procedures.
  • Provide supervision support during shifts not related to opening or closing the restaurant.
  • Effectively handle guest complaints, resulting in highly satisfied guests.
  • Perform all other duties as assigned.
Requirements:
  • High School diploma or equivalent.
  • Prior experience in a leadership role is required.
  • A minimum of 1-2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.
Physical Requirements:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

While performing the duties of this job, you will regularly be required to:

  • Stand for entire shifts and walk for long periods of time without rest or sitting down.
  • Push, lift, carry, and transfer up to 50 pounds.
  • Reach with hands.
  • Use hands to finger, handle, or feel objects, tools, or controls.
  • Bend and stoop.
  • Can taste and smell.
  • Verbally communicate with others.
  • Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Have the ability to freely access all areas of the restaurant, including the selling floor(s), stock area, and register area.

We continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines. Our goal is to provide a safe environment for both our employees and guests.


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