Team Member

5 days ago


Dunkirk, Maryland, United States Baskin Robbins Full time

We are seeking a highly motivated and enthusiastic Team Member to join our Baskin-Robbins franchisee location. As a Customer Experience Specialist, you will play a vital role in delivering exceptional service to our guests and ensuring their satisfaction with every visit.

**Key Responsibilities:**

  • Maintain a high level of product knowledge and quality standards to prepare and serve products that meet or exceed guest expectations.
  • Ensure a clean and welcoming environment for our guests by maintaining a tidy workstation and adhering to our cleaning procedures.
  • Deliver prompt and courteous service, addressing guest inquiries and resolving any issues promptly.
  • Collaborate with other team members to achieve sales goals and maintain a positive store atmosphere.
  • Pursue ongoing training and development opportunities to enhance your skills and knowledge.

**Requirements:**

  • Familiarity with restaurant operations and customer service principles.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.
  • Strong communication and interpersonal skills.

**Compensation Package:**

We offer a competitive hourly wage, starting at $12.50 per hour, based on experience. Additionally, you will receive employee meals and other benefits.



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