Customer Service Supervisor
4 days ago
As a Customer Service Supervisor at CVS Health, you will play a vital role in driving member and provider satisfaction, retention, and growth by delivering exceptional services through a fully integrated organization staffed by knowledgeable professionals supported by cutting-edge technologies and processes. This position is responsible for the overall supervision of Customer Service employees, ensuring they have the necessary tools and resources to excel in their roles. Your leadership skills will be put to the test as you assess individual and team performance on a regular basis, providing candid and timely feedback regarding developmental and training needs.
About this Role- Develops, motivates, evaluates, and coaches staff on work procedures, proper call handling, and teamwork to deliver excellent customer service.
- Utilizes available incentive programs to reward, recognize, and celebrate team and individual successes.
- Monitors all performance measures such as daily stats and schedule adherence; allocates resources to meet volume and performance demands.
The typical pay range for this role is: $43,888.00 - $93,574.80 per year. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. We offer a full range of medical, dental, and vision benefits, including a 401(k) retirement savings plan and employee stock purchase plan. Our commitment to our employees' well-being is evident in our numerous well-being programs, education assistance, free development courses, and discount programs with participating partners.
This role is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above. As a valued member of our team, you will enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.
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Customer Service Professional
5 days ago
Columbia, Maryland, United States Service Experts LLC Full timeJob OverviewThe Customer Service Professional is responsible for handling customer inquiries, resolving issues, and providing exceptional service to customers. This role requires excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment.About Service Experts LLCService Experts...
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Home Meal Service Supervisor
21 hours ago
Columbia, Maryland, United States Meals on Wheels of Central Maryland Full timeJob Title: Home Meal Service SupervisorMeals on Wheels of Central Maryland is seeking a mission-driven professional to serve as our Home Meal Service Supervisor. In this role, you will be responsible for overseeing the operations of our distribution sites, ensuring the safe and efficient delivery of meals to our clients.Key Responsibilities:Spearhead the...
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Customer Service Advocate
2 weeks ago
Columbia, Maryland, United States State Farm Insurance Full timeAbout the RoleState Farm Insurance is seeking an experienced Customer Service Advocate to join our team. In this role, you will play a critical part in ensuring that our customers receive exceptional service and support throughout their insurance journey.You will be responsible for handling customer inquiries, resolving issues, and providing timely...
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Customer Service Ambassador
21 hours ago
Columbia, Maryland, United States DCM Management Full timeJob OverviewAt DCM Management, we prioritize exceptional customer experiences. As a Customer Service Ambassador, you will be the face of our company, providing personalized support to our clients' customers. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering outstanding...
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Customer Service Associate
5 days ago
Columbia, Maryland, United States Jason's Deli Full timeServe with a Smile: Customer Service Associate NeededWe're seeking a friendly and professional Customer Service Associate to join our team at Jason's Deli. As a key member of our catering delivery team, you'll be responsible for delivering exceptional customer experiences, ensuring timely and accurate delivery of orders, and providing top-notch customer...
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Customer Service Ambassador
2 days ago
Columbia, Maryland, United States FASTSIGNS #131101 Full timeCompany OverviewFastsigns #131101 is a leading provider of visual communications services. Our company prides itself on delivering exceptional customer service and providing innovative solutions to businesses in the sign industry.We are seeking a highly motivated and skilled Customer Service Representative to join our team. As a representative, you will be...
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Customer Service Ambassador
2 days ago
Columbia, Maryland, United States FASTSIGNS #131101 Full timeAbout the RoleWe are seeking a highly skilled and charismatic individual to join our team as a Customer Service Representative. In this role, you will be responsible for building strong relationships with current and prospective customers through various communication channels including email, telephone, in-person meetings, and on-site visits.Key...
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Customer Service Associate
3 hours ago
Columbia, Maryland, United States Havtech LLC Full timeJob DescriptionHavtech Commercial Distribution is a leading provider of HVAC solutions, seeking a skilled Inside Sales Representative to deliver exceptional customer service and drive sales growth. This role involves processing customer quotes and orders, providing technical support, and upselling/cross-selling products to ensure customer satisfaction.The...
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Customer Service Representative
2 weeks ago
Columbia, Maryland, United States Forever 21 Full timeJob DescriptionWe are looking for a Customer Service Representative to join our team at Forever 21. As a Customer Service Representative, you will be responsible for:Responding to customer inquiries and resolving issues promptly.Assisting customers in finding products and maintaining a high level of product knowledge.Utilizing basic selling techniques to...
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Customer Service Representative
3 weeks ago
Columbia, Maryland, United States Westlake Hardware Full timeJob DescriptionWe are seeking a Customer Service Representative to join our team at Westlake Ace Hardware in Columbia, MD. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, answering product questions, and resolving customer issues in a friendly and professional manner.ResponsibilitiesProvide...
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Customer Service Representative
3 weeks ago
Columbia, Maryland, United States Forever 21 Full timeJob DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Forever 21. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesProvide outstanding...
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Customer Service Associate
1 week ago
Columbia, Maryland, United States TJX Full timeWe're seeking a Customer Service Associate to join our team at Homesense. This role involves delivering exceptional customer service, engaging with customers, and supporting sales efforts.About UsHomesense is committed to providing an outstanding shopping experience for our customers. As a key member of our team, you will be instrumental in meeting sales...
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Customer Service Ambassador
5 days ago
Columbia, Maryland, United States Juan Claros - State Farm Agent Full timeCompany OverviewAs a Customer Service Ambassador at Juan Claros - State Farm Agent, you will play a vital role in helping our business grow through exceptional customer experiences. We are seeking an energetic and motivated professional who thrives in a fast-paced environment.Our team is dedicated to providing outstanding service to our customers, and we are...
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Customer Service Manager
2 weeks ago
Columbia, Maryland, United States Howard County Library System Full timeJob SummaryWe are seeking a Customer Service Manager to lead our team at the Howard County Library System's Central Branch. This role involves overseeing the work of on-call shelvers and volunteers, providing exceptional customer service, and collaborating with department and branch leadership to drive community-driven initiatives.
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Customer Service Representative
2 weeks ago
Columbia, Maryland, United States Chico's Full timeAbout Our CompanyWe are a customer-obsessed, innovative retail company with a strong culture. We believe in providing an exceptional shopping experience for our customers.">Job DescriptionThe Sales Associate is responsible for promoting a customer-focused sales culture, ensuring a great customer experience, and maintaining high standards of merchandise...
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Customer Service Director
2 days ago
Columbia, Maryland, United States Disability Solutions Full timeDisability SolutionsWe are seeking an experienced Customer Service Director to join our team. As a key member of our operations, you will work closely with the Area Leader to manage the total service delivery for our apartment communities.Estimated Salary: $45,000 - $55,000 per yearJob Description:Deliver Exceptional Customer Service: Ensure that all...
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Customer Service Coordinator
4 weeks ago
Columbia, Maryland, United States Hiossen Full timeJob Overview:Hiossen is seeking a skilled Administrative Assistant to join our team. In this role, you will be responsible for providing exceptional customer service, coordinating orders, and maintaining product knowledge.About the Role:As an Administrative Assistant, you will be the primary point of contact for customers, responding to inquiries via phone,...
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Customer Service Representative
2 weeks ago
Columbia, Maryland, United States Chico's FAS Full time**Job Overview:**We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Chico's FAS. This role is perfect for those who enjoy working in a fast-paced retail environment and providing exceptional customer service.
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Customer Service Ambassador
2 weeks ago
Columbia, Maryland, United States Pollo Campero Full timeJob Summary:We are seeking a highly motivated Cashier to join our team at Pollo Campero. As a Customer Service Ambassador, you'll be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:
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Customer Service Representative
3 days ago
Columbia, Maryland, United States Hand & Stone - FGG Spas Full timeOverview: FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating over 58 locations across 8 states. As a family-owned business, we prioritize our people and strive to provide a world-class experience for our valued members and guests. We are committed to promoting from within and offering opportunities for professional...