Customer Service Ambassador
3 weeks ago
At DCM Management, we prioritize exceptional customer experiences. As a Customer Service Ambassador, you will be the face of our company, providing personalized support to our clients' customers. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering outstanding service.
**Responsibilities:**
- Develop strong relationships with clients and their customers through effective communication and problem-solving skills.
- Foster a positive and professional atmosphere by maintaining a high level of hospitality and empathy.
- Stay up-to-date on product knowledge and services to provide accurate information and recommendations.
- Maintain accurate records of customer interactions, processed orders, and service schedules.
Requirements:
- High school diploma or equivalent required.
- Previous experience in customer-facing roles, such as retail or restaurant, is preferred.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team environment.
- Dedicated to continuous learning and training to improve customer experience.
We offer a competitive salary of $45,000 per year, commensurate with experience, plus benefits.
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