Healthcare Reception Specialist
1 week ago
We are seeking a dedicated Care Team Assistant to become an integral part of our organization at Wasatch Behavioral Health. In this role, you will be a vital contributor to our Giant Steps (Autism) Program, providing essential support to our patients and their families. Your exceptional customer service skills will ensure that clients feel welcomed and valued as they seek our services.
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM, with occasional evening shifts.
Compensation: Competitive pay range of $15.93 - $20.19 per hour.
Benefits Include:
- Medical Insurance (PEHP)
- Dental and Vision Coverage
- Health Savings Account and Flexible Spending Account
- 401(k) Plan, Life Insurance, and Pension/Retirement Options
- Paid Time Off
As a local government agency, Wasatch Behavioral Health is committed to providing accessible mental health services to our community. We value compassionate and motivated individuals who are eager to support our clients and clinicians. If you have experience or an interest in the field of Mental/Behavioral Health, we encourage you to consider this opportunity.
Key ResponsibilitiesAs a Care Team Assistant, you will play a crucial role in the efficient operation of our healthcare facility. Your duties will include:
- Welcoming clients with a friendly demeanor and providing outstanding customer service.
- Managing incoming calls and addressing inquiries effectively.
- Conducting preliminary assessments of client needs and urgency for services.
- Scheduling appointments and processing payments.
- Responding to billing questions and maintaining accurate client records.
- Acting as a liaison between clients, healthcare professionals, and insurance providers.
To succeed in this role, candidates should possess:
- A high school diploma or GED.
- At least six months of clerical or secretarial experience.
- Strong verbal and written communication skills.
- Proficiency in basic computer applications and the ability to learn new software quickly.
- Attention to detail and excellent organizational skills.
- A customer-focused approach and a compassionate demeanor.
Preferred: Spanish-speaking skills are a plus but not required.
Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review, and criminal background check.
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