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Automotive Sales Consultant
2 months ago
Position Overview: Automotive Sales Consultant
Reports to: Sales Manager
Role Summary: The Automotive Sales Consultant plays a crucial role in the dealership by facilitating vehicle sales while achieving gross profit, volume, and customer satisfaction benchmarks. A professional demeanor is essential.
Key Responsibilities:
- Assess each customer's vehicle requirements through targeted inquiries and attentive listening.
- Showcase vehicles through demonstrations, including conducting test drives.
- Effectively introduce new clients to the Service department and relevant personnel.
- Deliver vehicles to clients, ensuring they comprehend the vehicle's operational features, warranty, and maintenance schedule, thereby fostering customer loyalty.
- Maintain a follow-up system to encourage repeat business and referrals, enhancing customer satisfaction.
- Stay updated on new products, features, accessories, and their advantages for customers.
- Collaborate with the Sales Manager to review monthly goals, weekly activities, and daily plans.
- Understand automotive terminology, keep abreast of technological advancements, and communicate effectively with customers.
- Report any damage to vehicles or issues immediately to the Sales Manager.
- Be knowledgeable about federal, state, and local regulations governing retail automobile sales.
- Complete all required training as directed by management.
- Adhere to policies and procedures outlined in the Employee Handbook.
- Perform additional duties as assigned.
Qualifications:
- Education: High school diploma or equivalent.
- Experience: No prior experience required, but a willingness to learn is essential.
- Skills: Exceptional verbal and written communication abilities. Must meet minimum sales quotas as per facility standards. Proficient in personal computer applications, including word processing and spreadsheet software. A valid driver's license is required.
Benefits:
- Career training provided by a full-time, skilled professional.
- Medical, dental, and supplemental insurance options available.
- Accrual of vacation time.
Requirements:
- Must be insurable with a valid driver's license and minimal infractions.
- Maintain a professional appearance.
- Consent to background checks, DMV checks, and drug screenings.
Note: The above responsibilities and qualifications are intended to outline the general requirements of the position and are not an exhaustive list of all duties and skills required.