Automotive Service Team Lead

2 months ago


Longview, Texas, United States Hiring Winners Full time
Service Department Manager Job at Hiring Winners

Job Summary

We are seeking a highly skilled and experienced Service Department Manager to join our team at Hiring Winners. As a key member of our service team, you will be responsible for ensuring the effective operation of our service center, maintaining sales, productivity, and profitability, and operating in compliance with regulations.

Key Responsibilities:

  • Develop and implement strategies to improve service center efficiency and productivity
  • Manage and motivate a team of service employees to achieve sales and productivity goals
  • Monitor and maintain customer service standards, ensuring a positive experience for all customers
  • Manage and maintain facilities, including the service area, to ensure a clean and safe environment for customers and employees
  • Communicate effectively with customers, employees, and other stakeholders to ensure seamless service delivery
  • Develop and implement training programs to enhance the skills and knowledge of service employees

Requirements:

  • Bachelor's degree in a related field, such as business administration or automotive technology
  • Minimum 3 years of experience in a service management role, preferably in the automotive industry
  • Strong leadership and management skills, with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and employees
  • Ability to lift 50 pounds and work in a fast-paced environment
  • Basic computer skills and proficiency in service management software

Benefits:

We offer a competitive salary and benefits package, including medical and dental insurance, retirement savings plan, vacation and sick leave, and continuing education and training opportunities.



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