Equipment Rental Specialist

2 weeks ago


Jessup, United States National Guard Employment Network Full time
Position Overview

Are you ready to join a team that values your contributions and rewards your hard work? At National Guard Employment Network, we are committed to fostering an environment where our employees are not just workers but integral partners in our success. As a proud advocate for employee ownership, we empower our team members to share in the achievements they help create.

Benefits:
  • Employee Ownership Program
  • Complimentary Concierge Services
  • Diverse Healthcare Options including Dental and Vision
  • 401K Retirement Plan
  • Generous Paid Time Off
  • Personal Development Programs
Key Responsibilities:

Rental Operations:
  • Respond to rental inquiries and assist clients with their specific requirements, finalizing agreements, and coordinating the allocation of equipment as needed.
  • Prepare rental documentation, manage billing processes, and initiate all service work orders related to rentals.
  • Oversee scheduled maintenance for rental equipment, monitor overtime charges, and address any billing discrepancies.
  • Act as the primary liaison for vendors and internal teams regarding all rental and hauling equipment requirements, ensuring exceptional customer service.
  • Support sales and technical teams with rental requests and services.
  • Maintain organized records and ensure all documentation is current.
  • Perform additional tasks as assigned.
Hauling Operations:
  • Coordinate daily hauling schedules and provide support to hauling personnel.
  • Manage hauling logs, invoicing, and maintain accurate records.
  • Keep track of delivery vehicle maintenance schedules, ensuring timely inspections and service.
  • Compile monthly reports as required.
  • Assist all members of the rental team and support hauling drivers as needed.
Qualifications:
  • Exceptional communication, time management, and organizational abilities.
  • Ability to thrive in a dynamic, fast-paced environment.
  • Strong customer service orientation.


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