Restaurant Operations Manager
6 hours ago
We are seeking a skilled Shift Leader to oversee the daily operations of our restaurant. As a Shift Leader, you will be responsible for ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance, and team management.
Key Responsibilities:- Lead a team of crew members to provide outstanding service and ensure satisfied guests.
- Train and coach the team to improve performance and achieve goals.
- Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
- Implement restaurant controls, especially cash and inventory management.
- Set and meet restaurant goals for service, operations, and financial results.
- Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations.
- Provide coaching and feedback to the team.
- Supervise in accordance with GPS values, traits, and behaviors.
- Demonstrate strong problem-solving skills.
- Follow and enforce all cash policies; address and document any policy violations.
- 0-2 years of supervisory experience in a restaurant or retail setting.
- High School Diploma or GED preferred.
- Excellent customer service skills.
- Ability to perform under pressure in a high-volume setting.
- Strong, performance-based bonus program.
- Regular performance reviews.
- Health and Life Benefits.
- HSA programs.
- Anniversary Vacation Bonus.
- Employee Rewards and Recognition Program.
- Career development through structured training programs.
EEO Statement
GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage, or citizenship status, age, disability, gender (including pregnancy, childbirth, and other related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status, or any other characteristic provided by applicable federal, state, or local laws.
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