Site Reliability Engineer

19 hours ago


Marlborough, Massachusetts, United States BJ's Wholesale Club Full time
Job Summary

BJ's Wholesale Club is seeking a highly skilled Lead Site Reliability Engineer to join our team. As a key member of our ecommerce platform's infrastructure team, you will be responsible for designing, building, and continuously improving our infrastructure and processes.

Key Responsibilities
  • Design and manage Java-based microservices, bash scripts, Redis, and High-Availability design while adhering to Site Reliability Engineering (SRE) principles.
  • Thrive in high-pressure environments, working swiftly and reliably to maintain system integrity and meet service level objectives (SLOs) and service level indicators (SLIs).
  • Proactively identify and address potential issues before they impact operations, utilizing observability tools like New Relic, Scalyr/Splunk, bash scripts, and Python scripts.
  • Lead initiatives to enhance current systems and implement innovative solutions in collaboration with a fast-paced, mission-driven team, focusing on the implementation of SRE best practices.
  • Conduct thorough root-cause analyses for production incidents and generate high-quality RCA reports, leveraging SRE methodologies to prevent recurrence.
  • Apply software engineering principles to rectify operational challenges and optimize system performance, with a specific focus on implementing SRE-driven solutions.
  • Ensure the availability, latency, performance, efficiency, and security of our infrastructure, adhering rigorously to SRE principles and best practices.
  • Design and maintain robust production monitoring systems to ensure timely detection and resolution of issues, following SRE guidelines for effective monitoring and alerting.
  • Utilize a diverse array of tools to troubleshoot performance and stability issues effectively, employing SRE methodologies to identify and mitigate bottlenecks.
  • Evaluate and enhance application and environment security measures, integrating SRE-driven security practices into the development and deployment pipelines.
  • Provide support for globally distributed, multi-cloud (public and/or private) environments, implementing SRE strategies for resilience and fault tolerance.
  • Automate repetitive tasks at scale to streamline operational workflows and enhance efficiency, focusing on the implementation of SRE-driven automation solutions.
  • Adhere to change management processes during implementations and utilize version control for application infrastructure, following SRE principles for reliable and auditable change management.
  • Foster a SRE mindset throughout the organization, promoting collaboration and shared responsibility for reliability and performance.

Qualifications
  • Bachelor's Degree in Computer Science or related field, or foreign equivalent.
  • Demonstrated curiosity and self-drive to tackle complex challenges and drive change in a diverse organizational landscape.
  • Excellent written and verbal communication skills, with the ability to effectively communicate with engineering management, developers, and leadership.
  • Proven ability to adapt to new technologies and learn quickly.
  • Minimum of 5 years of experience in Site Reliability Engineering (SRE) or related roles.

Job Conditions
  • Collaborate within a diverse and global team environment.
  • Participate in cross-training with other team members across different regions.
  • Rotate in an on-call schedule as required to ensure 24/7 availability and support for critical systems.


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