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Executive Director of Housing Operations

2 months ago

Newark, New Jersey, United States Cyfle Full time
About the Job

Executive Director of Housing Operations - Housing Choice Voucher


We have partnered with a housing consulting company to provide them with an Executive Director of Housing Operations (Housing Choice Voucher). Please review the below description and let us know if you are interested.


Please do not source candidates from other companies or individuals.


Prioritized Must Have Skills for the Executive Director of Housing Operations (Housing Choice Voucher):

  • Must have Housing Choice Voucher experience
  • Must have experience working with Section 8 Rentals/Housing
  • Must have at least 5 years of Management experience
  • No more than 3 jobs in the last 10 years


Responsibilities of the Executive Director of Housing Operations (Housing Choice Voucher):

  • As a key member of the leadership team, supports the Project Director in ensuring that all contract requirements/goals and corporate requirements of the department are achieved on time and within budget.
  • Oversees the operational functions tied to the administration of the Program including waiting list administration, intake, occupancy, inspections, quality assurance and customer service.
  • Evaluates and interprets HUD regulations and guidelines as they pertain to the Program. Maintains program compliance with all statutory, regulatory, contractual, or other applicable standards.
  • Ensures that program operations are performing at a high level throughout the year and are achieving all performance standards, quality metrics and SEMAP goals as required by our contract.
  • Performs full or partial supervisory responsibilities including assigning and reviewing work, training, addressing employee problems, establishing objectives, interviewing applicants, hiring employees, discipline, discharge, recommending salary increases and performance evaluation.
  • Identifies areas of compliance risk and oversees risk audits as necessary in various program-related aspects including HQS, SEMAP, Finance, Fair Housing, etc. Presents thoughtful solutions for managing and mitigating risk.
  • Ensures effective utilization and trouble shooting of system-of-record software. Manages the data integrity of the system-of-record including successful and timely submissions/corrections of HUD Form 50058 and oversees all regular internal and external reporting.
  • Prepares policy and procedure recommendations and administers approved policies/procedures related to housing programs administered by the organization.
  • Provides accurate data and reporting as required for regular contract performance reporting.
  • Represents the Program in a highly professional manner to representatives of federal and local agencies of government, the private housing industry, and community groups as necessary.
  • Coordinates flow of appropriate communication, information, guidance and direction throughout the operation.
  • Integrates professional customer service and corporate values into all levels of operations.
  • Requires all division staff to maintain a high degree of professionalism and exceptional internal and external customer service in the exercise of their duties.


Requirements of the Executive Director of Housing Operations (Housing Choice Voucher):

  • Bachelor's Degree required or 7 years relevant experience in lieu of a degree, plus 5 years progressively responsible supervisory experience.
  • Four years progressively responsible experience in the administration of public or private housing and/or assisted housing programs.
  • Experience in the management of a Section 8 rental assistance program including supervision preferred.
  • Must obtain program-related certifications as required.


Other Key Requirements:

  • In-office role. (Client will consider out of state candidates.)
  • Knowledge of the program and the ability to understand, interpret, apply and explain federal and agency policies, regulations, and procedures are required.
  • Ability to negotiate and resolve conflict.
  • Must demonstrate competency with technology solutions and Microsoft Office Suite applications.
  • Ability to effectively write letters, reports, procedures, maintain documentation and complete required forms.
  • Skilled in managing multiple/competing priorities.
  • Ability to read, write and speak English.
  • Ability to work nights, weekends or non-regular hours.
  • Sponsorships or visa holders okay. No Corp-to-Corp.


Benefits of the Executive Director of Housing Operations (Housing Choice Voucher):

  • Medical Insurance
  • Dental Insurance
  • Retirement Plan