Retail Store Manager

7 hours ago


Holyoke, Massachusetts, United States DXL Full time
About DXL

DXL Group is a leading specialty retailer of men's Big + Tall apparel, dedicated to providing an exceptional customer experience.

Job Summary

We are seeking a highly motivated and results-driven Retail Store Manager to lead our sales team and drive business growth. As a key member of our management team, you will be responsible for building strong relationships with our customers, driving sales, and developing a high-performing team.

Key Responsibilities
  • Customer Experience: Ensure each customer feels valued and supported by our team, providing personalized service and ensuring a seamless shopping experience.
  • Sales Performance: Drive sales growth by analyzing sales data, identifying opportunities, and implementing strategies to increase revenue.
  • Team Leadership: Develop and lead a high-performing sales team, providing coaching, training, and feedback to ensure excellent customer service and sales results.
  • Operational Excellence: Oversee store operations, including inventory management, visual merchandising, and loss prevention, to ensure a safe and efficient shopping environment.
Requirements
  • Education: High school diploma or equivalent; college degree preferred.
  • Experience: 2 years of experience in a Store Manager role; 4 years of experience in a supervisory role.
  • Skills: Strong leadership and communication skills, ability to analyze sales data and implement strategies to drive growth, and a passion for delivering exceptional customer service.
  • Travel: Willingness to travel to neighboring store locations as needed.
  • Physical Demands: Ability to lift up to 10 lbs. and move up to 50 lbs.
About DXL's Commitment to Diversity, Equity, and Inclusion

DXL is committed to creating a diverse, equitable, and inclusive work environment that values and respects all employees and applicants. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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