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Big & Tall Retail Store Manager Opportunity

2 months ago

Holyoke, Massachusetts, United States DXL Full time

About DXL Group

DXL Group is a leading specialty retailer of men's Big & Tall apparel, dedicated to providing an exceptional customer experience. We are seeking a highly skilled and motivated Retail Store Manager to join our team.

Key Responsibilities

  • Customer Experience
    • Ensure each guest feels welcomed and valued by spending quality time, asking questions to understand their needs, preferences, and lifestyle.
  • Store Operations
    • Monitor and maintain sales plans, customer service, inventory, expense control, and risk management to ensure store success.
  • Team Leadership
    • Build a high-performing sales team by providing ongoing coaching and training on selling skills, behaviors, and operational procedures.
  • Product Knowledge
    • Serve as a product knowledge expert, able to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.

Requirements

  • Education
    • High school diploma or equivalent; college degree preferred.
  • Experience
    • 2 years of experience in a Store Manager role.
    • 4 years of experience in a supervisory role.
    • Previous involvement working in a commission-oriented environment a plus.
  • Skills
    • Ability to lift up to 10 lbs. and move up to 50 lbs.

About DXL Group

DXL Group is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.