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RN Manager
4 weeks ago
Job Summary:
We are seeking an experienced RN Manager to oversee our Community Health Nurses and support case management at Northwell Health.
Key Responsibilities:
- Develop and execute personalized care plans to improve participant satisfaction and outcomes.
- Facilitate and complete Interdisciplinary Team (IDT) meetings and Service Delivery Requests (SDR).
- Manage on-call duties, handling follow-ups and initiating grievances as needed.
- Run clinical delivery reports and represent Community Health Nurses in IDT meetings.
- Allocate staffing and resources effectively to ensure seamless operations.
- Maintain ongoing communication with IDT and relevant parties to coordinate care and support optimal health status for participants.
- Collaborate with clinicians to review and ensure accuracy of assessments using the UAS analyzer system.
- Investigate and address incidents, ensuring timely completion of documentation according to CLHC regulations.
- Ensure complete and accurate documentation for participants, including enrollment, medical records, and clinical notes.
- Review participant charts for quality and address any deficiencies.
- Coordinate care management services across sites, especially during transitions between care settings.
- Arrange long-term care services in nursing homes, rehab facilities, and other settings as needed.
- Monitor care management activities and adjust plans of care to meet participants' needs and goals.
- Ensure compliance with CLHC standards and federal/state regulations.
- Stay updated on current health-related issues, clinical practices, medications, and standards.
- Recommend improvements in services, programs, policies, and procedures.
- Assist HR in staff interviews, coaching, disciplinary actions, onboarding, and professional development training.
- Evaluate work performance and competency of direct reports, providing feedback and completing annual reviews.
- Ensure compliance with regulatory standards and organizational policies.
- Investigate and resolve employee grievances and complaints.
- Serve as the Director of Patient Services (DPS) for the LHCSA, as assigned.
Qualifications:
- Education: Degree from an NLN-accredited nursing school (RN, BSN required; Master's Degree preferred).
- Experience: Minimum of two years of administrative experience in a management capacity within a certified home health agency, long-term home health care, acute care, medical-surgical, critical care, or nursing home. At least one year of experience working with frail or elderly populations preferred. Supervisory experience required.
- License: Current active and unrestricted NYS Registered Nurse license.
- Additional Requirements: Must be legally authorized to practice in NYS. Must be medically cleared for communicable diseases and up to date on immunizations. Bilingual.
