Annuity Benefit Processor
7 days ago
As a Claims Representative at Athene, you will play a critical role in ensuring the smooth operation of our claims process, delivering exceptional customer experiences, and upholding the highest standards of professionalism.
This position requires strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.
By joining our team, you will have the opportunity to develop your skills and expertise in the field of retirement services, working with a leading company that prioritizes innovation, excellence, and customer satisfaction.
Key Responsibilities- Process new claims, investigate pending claims, and communicate with beneficiaries regarding pending claims and outstanding requirements.
- Identify potential issues with claims and escalate them to the Escalation-Team, Team Lead or Manager.
- Contribute to the administration of the company's fraud prevention plan to ensure compliance with regulatory and company requirements.
- Develop and maintain relationships with agents, agency personnel, claimants, beneficiaries, physicians, medical institutions, and attorneys to provide claim information.
- 1+ years of work experience required; experience with annuities is strongly preferred.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
Athene offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus additional benefits, including health insurance, retirement savings plan, paid time off, and professional development opportunities.
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