Compliance Team Lead

3 days ago


Des Moines, Iowa, United States Fidelity & Guaranty Life Insurance Company Full time
Job Title: Compliance Team Lead

We are seeking a skilled and experienced Compliance Team Lead to oversee the development and management of customer complaint investigations, responses, and resolutions. This role requires expertise in overseeing teams, managing performance, and providing guidance and support.

About Us:
Fidelity & Guaranty Life Insurance Company is a leading provider of annuity and life insurance products. We offer a hybrid work environment and are committed to employee satisfaction.

Salary Range: $120,000 - $180,000 per year

Responsibilities:
  • Manage the Customer Complaint Compliance Team, including setting objectives and providing guidance and support.
  • Ensure all complaints received from annuity and life insurance clients are thoroughly investigated with timely responses provided to clients.
  • Support team members in investigating and reviewing customer complaints.

Requirements:
  • Bachelor's degree required.
  • 10+ years of experience in an insurance compliance or operational role.
  • Excellent verbal and written communication skills.

Benefits:
  • Paid time off.
  • Health insurance.
  • Retirement plan.


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