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Client Relationship Manager

2 months ago

Kennesaw, Georgia, United States Rick Mottern - State Farm Agent Full time
Job Overview

Compensation and Benefits:

  • 401(k) matching
  • Performance-based bonuses
  • Competitive salary structure
  • Health insurance coverage
  • Opportunities for career advancement
  • Paid time off policies
  • Training and development programs

Position Summary

We are a thriving State Farm Agency dedicated to meeting the needs of our clients while fostering success for our team members. My strength lies in empowering individuals to reach their potential and crafting straightforward solutions that instill confidence in our collective future. I take pride in cultivating a supportive office environment that emphasizes mentorship, long-term career prospects, diligence, and enjoyment.


We are looking for a dynamic sales professional eager to contribute to our business growth through value-driven discussions and exceptional customer experiences. If you are a proactive self-starter who excels in a fast-paced setting, this could be your chance for a fulfilling career with outstanding income and unparalleled growth opportunities.


Key Responsibilities

  • Conduct need-based customer assessments aimed at educating and advising clients on their insurance choices.
  • Act as the primary liaison for clients, addressing inquiries, modifying policies, adding new coverage, and making adjustments to meet individual needs.
  • Collaborate with a team of skilled insurance representatives to generate leads and explore potential marketing avenues.
  • Deliver prompt, accurate, and friendly customer service, which includes responding to questions about insurance availability, eligibility, coverage options, policy modifications, claims, and billing issues.
  • Maintain a strong work ethic to achieve self-set daily objectives aligned with overall company goals.
  • Thrive in both independently driven and team-oriented work settings.

As an Agent Team Member, you will benefit from:

  • A combination of salary and commission/bonus structure.
  • Paid time off and holiday compensation.
  • Company-sponsored 401(k) with matching contributions.
  • Health insurance options.
  • Valuable industry experience.
  • Growth potential and opportunities for advancement within the agency.

Qualifications

  • Sales and/or customer service experience in a professional environment is highly preferred.
  • A bachelor’s degree or 2+ years of relevant work experience is strongly preferred.
  • A proven track record of successfully meeting and exceeding business objectives.
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Self-motivated, organized, and detail-oriented.
  • Proactive approach to problem-solving.
  • Commitment to delivering excellent customer service.
  • Able to learn and utilize computer systems effectively.
  • Dedication to completing tasks accurately and on time.
  • Ability to manage multiple tasks and work collaboratively in a team environment.
  • Timely and thorough reporting of activities to the agent.
  • Property & Casualty license (must be obtained).
  • Life and Health license (must be obtained).
  • The selected candidate is expected to stay updated on product changes, licensing requirements, technical advancements, and continuing education.

If you envision yourself thriving in this role, we encourage you to complete our application process. We will reach out to you regarding the next steps in the interview journey.