Customer Service Representative
1 day ago
We are seeking an experienced Phone Agent to join our team at Regal Medical – Lakeside Medical Clinics. As a key member of our call center team, you will be responsible for providing exceptional customer service to patients via telephone.
About the Role
This is a 100% on-site position located in Glendale, CA. The ideal candidate will have experience with administration duties in a call center or medical front office setting, assisting with inbound calls from patients.
Key Responsibilities
- Provide excellent customer service to patients via telephone
- Assist with inbound calls from patients, answering questions and resolving issues
- Work collaboratively with the healthcare team to ensure seamless patient care
- Develop and maintain a thorough understanding of HMOs and their role within a medical group or health system
About TEKsystems
We're a leading provider of technology services and talent solutions, partnering with clients to drive transformation and growth. As an equal opportunity employer, we welcome applications from diverse candidates and are committed to creating an inclusive work environment.
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