Healthcare Support Specialist

2 weeks ago


Wall Township, United States Harold M Cotler DO Full time
Job Overview

Position Summary:

We are in search of a committed and empathetic Healthcare Support Specialist to enhance our esteemed family medicine practice. The successful candidate will play a crucial role in delivering both clinical and administrative assistance to ensure the smooth functioning of our operations. You will collaborate with our medical professionals and provide exceptional care to our patients through various responsibilities related to patient management, organization, and effective communication.

We welcome applications for both full-time and part-time positions.

Core Responsibilities:

Clinical Responsibilities:

  • Patient Preparation: Prepare patients for examinations by recording vital signs, medical histories, and primary concerns.
  • Assisting Medical Staff: Support physicians during examinations and minor procedures.
  • Specimen Handling: Collect and prepare laboratory specimens, conduct basic lab tests, and manage contaminated materials.
  • Medication Administration: Administer medications as instructed by healthcare providers.
  • Patient Education: Inform patients about health maintenance and preventive care.
  • Wound Management: Provide wound care and dressing changes as necessary.
  • Equipment Sterilization: Ensure medical instruments are sterilized and exam rooms are maintained in a clean and organized manner.

Administrative Responsibilities:

  • Appointment Scheduling: Coordinate patient appointments and oversee the appointment calendar.
  • Medical Records Management: Keep accurate and current patient medical records and documentation.
  • Insurance Verification: Confirm patient insurance details and process claims.
  • Billing and Coding Support: Assist with medical billing and coding for insurance purposes.
  • Patient Communication: Handle phone inquiries, respond to patient questions, and relay messages to appropriate personnel.
  • Inventory Control: Order and manage the inventory of medical supplies and equipment.

Qualifications:

  • Education: High school diploma or equivalent; completion of a Medical Assistant program is preferred.
  • Certification: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) is desirable.
  • Experience: Prior experience in a family medicine or primary care environment is advantageous.
  • Skills:
    • Exceptional organizational and multitasking capabilities.
    • Strong communication and interpersonal skills.
    • Familiarity with electronic health records (EHR) systems; experience with Athena is a plus.
    • Basic understanding of medical terminology and procedures.
    • Able to work effectively in a collaborative team setting.

Working Hours:

  • Full-Time: 40 hours per week, Monday through Friday.
  • Part-Time: Flexible hours, with a minimum commitment of 20 hours per week.

Benefits:

  • Competitive salary package.
  • Health insurance coverage.
  • Paid time off (PTO).
  • Retirement plan options available.
  • Opportunities for professional development.


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