Operations Manager
15 hours ago
At REI, we're united around discovering, building, and celebrating better ways of working in this world. We believe the outdoors is for all, and we're committed to becoming a fully inclusive, anti-racist, multicultural organization.
The Operations Supervisor is a key member of the Store Management Team, responsible for opening and closing the store, supervising employee tasks and projects, and assisting the Store Manager with operational and administrative tasks.
Key Responsibilities:
Trains and supports operations and sales staff
Provides daily direction, supervision, and coaching to sales staff
Ensures the store is ready for customers by communicating restocking needs and executing visual direction
Identifies training opportunities at the individual, department, and store level, and partners with the Store Manager to build a training strategy and execute a plan
Qualifications:
1-3 years of successful retail experience (Preferred)
Demonstrated leadership skills with the ability to motivate, direct, and coach teammates
Proven ability to understand and drive store profitability through employee engagement and customer experience
Committed to providing excellent customer service
Self-accountability and excellent problem-solving skills
Benefits:
Generous employee discount
Access to health benefits
Retirement savings plan
Accrued time off
Pay equity and transparency practices
Opportunities for growth and development
Click here for a detailed overview of benefits plans by employee profile.
Pay Range: $29.90 per hour
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