Hospitality Team Leader

1 week ago


Rapid City, South Dakota, United States Perkins - Northcott Hospitality Full time
Position Overview

Perkins - Northcott Hospitality is in search of a committed Shift Coordinator to enhance our team. As a vital member of our establishment, you will contribute significantly to providing outstanding service to our patrons, ensuring that each experience is remarkable. We pride ourselves on our dedication to guest satisfaction and are looking for individuals who are enthusiastic about hospitality and collaboration.

ROLE SUMMARY

  • Assist management in meeting restaurant objectives
  • Enforce company guidelines and protocols
  • Guarantee prompt service of hot meals by courteous staff
  • Uphold an excellent appearance and hygiene standards
  • Aim for complete guest satisfaction

KEY RESPONSIBILITIES

  • Prepare and serve menu items according to established standards
  • Inspire and guide the team throughout shifts
  • Resolve any food or service-related concerns swiftly
  • Facilitate effective communication between management and team members

WORKING CONDITIONS AND REQUIREMENTS

  • Prolonged periods of standing and walking
  • Ability to communicate effectively
  • Exposure to various environmental factors
  • Flexibility and strong time management skills are essential
  • Capability to lift and transport heavy items

SUPERVISION:

Receive training and support from the Regional Manager

EDUCATIONAL REQUIREMENTS:

High school diploma; some college education or degree preferred

EXPERIENCE:

A minimum of 1 year in the food service sector

Note:

This job description aims to provide a comprehensive overview of the responsibilities and qualifications for the Shift Coordinator role at Perkins - Northcott Hospitality. While it outlines the core job elements, additional tasks may be assigned as needed.


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