Cloud Platform Specialist

1 week ago


Glen Allen, Virginia, United States MCIM Full time
About MCIM

MCIM is a leading provider of cloud-based data center operating systems, empowering organizations to simplify their IT infrastructure and improve efficiency.

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Analyst. This role offers a unique opportunity to learn the technical operations of managing a cloud-based platform and to provide exceptional customer service to our clients.

Key Responsibilities
  • Become a technical expert in the MCIM platform, understanding its architecture, workflows, and capabilities.
  • Train clients and internal employees on how to use MCIM effectively, ensuring seamless adoption and utilization.
  • Collaborate with the Operations and Development teams to configure the platform for each customer's unique needs and design requirements.
  • Develop and maintain software procedure and training documentation for our customers, ensuring consistency and quality.
  • Present solutions to customers, typically to senior-level management or executives, and serve as a trusted advisor and resource.
  • Troubleshoot, triage, and communicate timely updates to customers on the status of initiatives and projects.
Preferred Requirements
  • Detail-oriented and analytical mindset, with the ability to learn quickly and remember important details.
  • Strong communication, presentation, and customer service skills, with the ability to teach and communicate complex technical concepts to non-technical audiences.
  • Quality assurance and technical writing skills, with the ability to ensure high-quality implementations and develop customized documentation.

  • Cloud Architect

    1 week ago


    Glen Allen, Virginia, United States Phaeton Solutions Full time

    Job Title: Cloud Architect 4Job Summary:We are seeking an experienced Cloud Architect to lead the development and implementation of a governance strategy and framework for all DSS Dynamics 365 and Power Platform solutions. The ideal candidate will have a strong background in cloud computing, architecture, and governance, with experience in implementing...


  • Glen Allen, Virginia, United States Apex Systems Full time

    Job DescriptionThis role is an exciting opportunity to join the Emerging Technology group at Apex Systems, a world-class IT services company. As a Cloud/Edge Solutions Architect, you will play a pivotal role in shaping the future of multi-access edge (MEC) infrastructure and services.Key Responsibilities:Research and architecture of edge products and...


  • Glen Allen, Virginia, United States A-Line Staffing Solutions Full time

    Job DescriptionJob Title: Salesforce Engineering ManagerLocation: Remote Work OpportunitySchedule: Monday to Friday, 9:00 AM to 5:00 PM ESTJob Type: Full-timeAbout the Role:We are seeking an experienced Salesforce Engineering Manager to join our team at A-Line Staffing Solutions. As a key member of our organization, you will be responsible for leading our...


  • Glen Allen, Virginia, United States Phaeton Solutions Full time

    Job OverviewSalary: Our organization is in search of a seasoned Dynamics 365/Power Platform Architect and Subject Matter Expert (SME) to spearhead the formulation and execution of a governance strategy and framework for all DSS Dynamics 365 and Power Platform solutions, operating within a unified Commonwealth of Virginia (COV) tenant, shared among over 60...


  • Glen Allen, Virginia, United States Veracity Consulting Full time

    Job Title: Senior Technical ConsultantVeracity Consulting Group, a global digital consulting firm, is seeking a highly skilled Senior Technical Consultant to join our ServiceNow Practice Team. As a key member of our team, you will be responsible for delivering transformative results for our clients, leveraging your expertise in ServiceNow ITSM product...


  • Glen Allen, Virginia, United States MCIM Full time

    About MCIMMCIM is a cutting-edge platform that simplifies the complexities of managing a data center by bringing all functions and locations under one intuitive dashboard. Our platform is designed to meet the evolving needs of Fortune 100 and 500 companies in over 94 countries worldwide.Job SummaryThis role is a unique opportunity for a motivated individual...

  • Technical Lead

    4 weeks ago


    Glen Allen, Virginia, United States Veracity Consulting Group Full time

    About the RoleWe are seeking a highly skilled Senior Technical Consultant to join our ServiceNow Practice Team at Veracity Consulting Group. As a key member of our team, you will be responsible for delivering transformative results and driving business growth through innovative solutions.Key ResponsibilitiesDevelop and maintain thought leadership with deep...


  • Glen Allen, Virginia, United States Veracity Consulting Full time

    Job Title: Lead ServiceNow Technical ConsultantVeracity Consulting Group, a global digital consulting firm, is seeking a highly skilled Lead ServiceNow Technical Consultant to join our fast-growing ServiceNow Practice team. As a key member of our team, you will be responsible for leading project implementations and developing thought leadership in ServiceNow...


  • Glen Allen, Virginia, United States Apex Systems Full time

    Job Title: SQL DeveloperApex Systems is seeking a skilled SQL Developer to join our team. As a SQL Developer, you will be responsible for designing, developing, and implementing data solutions using SQL and related technologies.Key Responsibilities:Manage and maintain large datasets and databasesDevelop and implement ETL processes using Python and other...


  • Glen Allen, Virginia, United States Hamilton Beach Brands, Inc. Full time

    About the RoleHamilton Beach Brands, Inc. is seeking a highly skilled Digital Application and eCommerce Developer to lead the digital transformation of our company. As a key member of our team, you will be responsible for spearheading the development and implementation of cloud-based solutions, ensuring stable Ecommerce operations, and guiding the migration...


  • Glen Allen, Virginia, United States Dexian Full time

    {"Job Summary": "Dexian is seeking a highly skilled Data Quality Specialist to join our team in Glen Allen, VA. As a key member of our data governance team, you will be responsible for ensuring the accuracy and integrity of our data assets.Responsibilities:* Collaborate with business partners to understand data quality standards and policies* Develop and...

  • E-Commerce Specialist

    3 weeks ago


    Glen Allen, Virginia, United States ChemTreat Full time

    About the RoleWe are seeking a highly skilled E-Commerce and New Account Specialist to join our team at ChemTreat, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and online platforms.Key ResponsibilitiesProcess and confirm customer...

  • Systems Specialist

    7 days ago


    Glen Allen, Virginia, United States Thalhimer Full time

    Job SummaryWe are seeking a highly skilled Systems Specialist to join our team at Thalhimer. As a key member of our Systems Support team, you will be responsible for providing top-notch support for our TMF platform, as well as assisting with new property initiatives and working with industry partners to ensure smooth implementation.Key ResponsibilitiesAssist...

  • Solutions Architect

    2 days ago


    Glen Allen, Virginia, United States Apex Systems Full time

    About the Role:We are seeking a highly skilled Solutions Architect to join our team at Apex Systems. As a key member of our organization, you will be responsible for designing and implementing innovative solutions that meet the evolving needs of our clients.Key Responsibilities:Collaborate with cross-functional teams to understand business requirements and...


  • Glen Allen, Virginia, United States Veracity Full time

    About the RoleWe are seeking a highly skilled Senior Technical Consultant to join our ServiceNow Practice Team at Veracity Consulting Group. As a key member of our team, you will be responsible for delivering transformative results and driving business growth through the implementation of ServiceNow solutions.Key ResponsibilitiesDevelop and maintain thought...

  • Systems Specialist

    2 weeks ago


    Glen Allen, Virginia, United States Thalhimer Full time

    Job SummaryWe are seeking a highly skilled Systems Specialist to join our team at Thalhimer. As a key member of our Systems Support team, you will be responsible for providing top-notch support for our TMF platform, as well as assisting with new property initiatives and working with industry partners to ensure smooth implementation.Key ResponsibilitiesAssist...

  • App Developer

    1 week ago


    Glen Allen, Virginia, United States Mindlance Full time

    Job Title: App DeveloperJob Summary:We are seeking a skilled App Developer to join our team at Mindlance. As a key member of our technology team, you will be responsible for designing, developing, and maintaining our software applications.Key Responsibilities:• Design and develop software applications using Java and JavaScript• Collaborate with...

  • Data Scientist

    1 day ago


    Glen Allen, Virginia, United States Apex Systems, Inc. Full time

    Job SummaryWe are seeking a highly skilled Data Scientist to join our team at Apex Systems, Inc. As a Data Scientist, you will play a critical role in driving data-driven decision-making processes and developing advanced analytical models to solve complex insurance problems.Key ResponsibilitiesCollaborate with cross-functional teams to identify and define...


  • Glen Allen, Virginia, United States GoTu Full time

    Dental Hygienist Job DescriptionAt GoTu, we're revolutionizing the way dental hygienists approach their work. As a rapidly growing community, we're seeking qualified professionals who want to work on their terms.Our platform allows hygienists to find local temporary and permanent opportunities, ensuring peace of mind with guaranteed payment. With GoTu, you...


  • Glen Allen, Virginia, United States GoTu Full time

    Dental Hygienist Job DescriptionAt GoTu, we're revolutionizing the way dental hygienists approach their work. As a rapidly growing community, we're seeking qualified professionals who want to work on their terms.Our platform allows hygienists to find local temporary and permanent opportunities, ensuring peace of mind with guaranteed payment. With GoTu, you...