Customer Service and Administration Specialist

3 weeks ago


Marquand, Missouri, United States Aston Carter Full time
Job Description:

We are seeking an experienced Customer Service and Administration Specialist to join our team in Indianapolis, IN. As a key member of our operations team, you will be responsible for providing exceptional administrative support to our clients in the automotive industry.

About the Role:

This is a fully onsite position that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will be responsible for creating sales orders, issuing purchase orders, creating packing slips, maintaining customer files, and issuing invoices in a timely manner. Additionally, you will track orders, schedule product delivery, provide inventory management, and perform other administrative functions as necessary.

Key Responsibilities:

- Create sales orders, issue purchase orders, create packing slips, maintain customer files, and issue invoices in a timely manner
- Track orders, schedule product delivery, provide inventory management, and perform other administrative functions as necessary
- Communicate effectively with vendors to ensure orders are processed in a timely manner and follow up as necessary
- Work in a team environment corresponding with multiple departments in the coordination of sales transactions
- Receive incoming shipments and label them appropriately
- Maintain used/rental battery and charger list
- Maintain scrap log and request scrap pickup
- Maintain Preventative Maintenance log and schedule future PMs with customers
- Maintain New Order log

Requirements:

- 2 years of experience working in the Automotive industry
- 2 years of Microsoft Outlook and Excel experience
- Invoice and PO experience
- Strong Communication Skills
- Customer Communications skills

Benefits:

If eligible, benefits may include medical, dental & vision, critical illness, accident, and hospital insurance, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave (PTO, vacation or sick leave). This is a fully onsite position in Indianapolis, IN.

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