Customer Service Specialist
7 days ago
About the Role
We are seeking an experienced Administrative Specialist to provide exceptional customer-focused support to Medicaid-certified Long Term Care facilities.
Salary
The estimated annual salary for this position is $50,000-$65,000 depending on qualifications and experience.
Responsibilities
This role involves:
- Handling incoming calls to address technical issues related to clinical records and data files.
- Providing data entry and management services for nursing facility reimbursement adjustments.
- Managing a web-based portal for secure report distribution.
- Performing general office duties such as scanning, copying, and mail preparation.
Requirements
Candidates must have:
- A High School diploma or equivalent required; Bachelor's degree preferred.
- 2 years' experience in an office environment preferred.
- Proficiency in Microsoft Office tools, particularly Excel and Word.
- Strong customer service and mathematical skills.
- Excellent data entry and typing proficiency.
What We Offer
At Briljent, we value diversity and inclusion and offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
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