Customer Service Specialist

7 days ago


Marquand, Missouri, United States Briljent Full time

About the Role

We are seeking an experienced Administrative Specialist to provide exceptional customer-focused support to Medicaid-certified Long Term Care facilities.

Salary

The estimated annual salary for this position is $50,000-$65,000 depending on qualifications and experience.

Responsibilities

This role involves:

  1. Handling incoming calls to address technical issues related to clinical records and data files.
  2. Providing data entry and management services for nursing facility reimbursement adjustments.
  3. Managing a web-based portal for secure report distribution.
  4. Performing general office duties such as scanning, copying, and mail preparation.

Requirements

Candidates must have:

  • A High School diploma or equivalent required; Bachelor's degree preferred.
  • 2 years' experience in an office environment preferred.
  • Proficiency in Microsoft Office tools, particularly Excel and Word.
  • Strong customer service and mathematical skills.
  • Excellent data entry and typing proficiency.

What We Offer

At Briljent, we value diversity and inclusion and offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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