ServiceNow SPM/ITOM Technical Consultant

3 days ago


Chicago, Illinois, United States Slalom Full time
About the Role

We are seeking a highly skilled ServiceNow SPM/ITOM Technical Consultant to join our team at Slalom. As a technical consultant, you will be responsible for leading ServiceNow SPM-PPM implementation workshops, delivering technical stories/requirements, and designing solutions.

Key Responsibilities
  • Lead ServiceNow SPM-PPM implementation workshops to deliver technical stories/requirements and design
  • Minimum 7 years of ServiceNow design and development experience
  • Experience in developing ServiceNow solutions and technical design documents from business requirements
  • Experience with ServiceNow, including at least two full lifecycle ServiceNow implementations in the role of a technical lead
  • Certified Implementation Specialist in PPM
  • In-depth knowledge and hands-on experience across PPM modules, demand, project, project financials, resource, and programming expertise in ServiceNow
  • Demonstrated understanding of demand and project management processes
  • Responsible for delivering industry and ServiceNow best practices around SPM, with strong client management experience
  • Excellent communication skills
  • Ability to work successfully across both business and technical stakeholders to drive design and decisions on requirements
  • Experience leading solution and design across case management, knowledge management, portals, document management, and reporting
  • Experience as a relationship manager and stakeholder management
  • Ability to provide hands-on leadership and project management to ensure deadlines are met and key deliverables are always accurate
  • Certified in system administration and application development (CSA, CAD)
  • CIS – PPM certification is a plus
  • Experience with agile methodologies
About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, and vision coverage, adoption and fertility assistance, and short/long-term disability.

We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position at the Senior Consultant level, the base salary pay range is $110,000 to $203,000. For this position at the Principal level, the base salary pay range is $140,000 to $258,000. In addition, individuals may be eligible for an annual discretionary bonus.



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