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Application Developer
2 months ago
We are seeking a highly skilled Application Developer to join our Consulting and Transformation team at K2 Services. As a key member of our team, you will play a critical role in the development of ServiceNow offerings to our clients.
Key Responsibilities:
- Develop law firm operational workflows within the ServiceNow environment, working closely with the Consulting and Transformation team, key clients, and business priorities.
- Assist the team and our clients in the delivery model and supporting ServiceNow initiatives focused on business modernization of the product and its sub-modules.
- Design and deliver effective business and operating models to our clients spanning the full ServiceNow platform, leveraging law firm operational knowledge for successful implementations.
- Implement and integrate various data sources to enable business workflows for law firms.
- Implement reports and dashboards tuned to client key performance indicators.
- Ensure quality client-ready technical documentation as required by each engagement.
- Provide coaching and guidance to junior developers on best practice approaches to implement required functionality involving technical leads as required.
Requirements:
- 2+ years of experience with software design and development.
- Law firm operational experience, with a focus on ServiceNow development.
- Experience with ServiceNow development, including core platform.
- Experience working with Web technologies, including GlideScript, JavaScript, Ajax, HTML, AngularJS, and CSS.
- Experience with Agile and Scrum methodologies and participating in the software development life cycle (SDLC).
- Expertise in ServiceNow development, including UI policies, business rules, client scripts, and workflows.
- Excellent communication skills and the ability to work effectively with cross-functional teams.
- Strong problem-solving skills and the ability to troubleshoot complex issues.
- Ability to multi-task in a fast-paced environment.
- Strong verbal and written communication skills.
Preferred Qualifications:
- Law firm or other professional services firm experience preferred.
- Experience with ITSM, CMDB, ITAM, SAM, and/or ITOM.
- ServiceNow Certified Application Developer (CAD) certification or any ServiceNow implementer certification.
- One or more years of experience with ServiceNow IT Service Management (ITSM), Hardware and Software Asset Management (HAM and SAM), IT Operations Management (ITOM), and/or HR Service Delivery (HRSD).
- ITIL Foundation certification.