Cannabis Dispensary Receptionist

3 days ago


Tucson, Arizona, United States Sonoran Roots Full time
About Sonoran Roots

Sonoran Roots is a vertically integrated, craft cannabis company headquartered in Tempe, Arizona. As an independent and locally owned company founded by Arizona natives, Sonoran Roots maintains a focus on producing high-quality, clean, and compliant cannabis products for its customers.

Job Summary

We are seeking a highly motivated and reliable Full-Time Receptionist to join our team at Ponderosa Dispensary in Tucson, AZ. The ideal candidate will provide exceptional customer service, maintain a safe and clean environment, and support the leadership team with data-entry tasks.

Key Responsibilities
  • Greet and welcome visitors and patients warmly, verifying patient eligibility using the Arizona Department of Health Services Verification System.
  • Direct and check-in customers following State compliance and Point of Sale System procedures.
  • Handle inquiries or direct them to the appropriate channels as necessary.
  • Maintain an organized workspace and pay attention to details.
  • Update and manage current product menus and listings.
  • Ensure compliance with the management of patient records and materials containing personally identifiable information.
Requirements
  • 1+ years of retail experience, preferably in a cannabis dispensary or related industry.
  • Provide welcoming greetings to all customers entering the lobby, addressing their needs by answering questions and guiding them to appropriate areas.
  • Attention to detail and ability and willingness to follow instructions.
  • Capable of sitting for extended periods.
  • Maintain reliable attendance.
  • Quick to learn and open to coaching, with flexibility in handling various work tasks.
  • Possess excellent organizational skills and a keen eye for detail.
  • Able to accommodate a flexible schedule.
  • Perform effectively in a fast-paced and occasionally stressful environment.
  • Strong communication skills.
  • Ability to lift 50+ pounds as needed.
  • Must be 21+ years old.
  • Reliable attendance and communication - show up to work when you say you will and do what you say you will do.
  • Criminal background checks will be performed; most marijuana-related crimes will not negatively impact an application.
  • Reliable transportation.
Benefits
  • Company-paid health insurance.
  • Annual performance and pay review.
  • Year-end bonus eligibility.
  • Monthly rewards points for free products at Ponderosa Dispensary, so you can sample what you are helping to promote.
  • Employee discount (25%) at Ponderosa Dispensary.
  • Accrued paid time off (PTO) policy.
  • Employee Referral Bonus - $250 if you refer someone who gets hired (conditions apply).


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