Front Desk Representative

1 week ago


Carmel, United States Pyramid Global Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.

Key Responsibilities
  • Greet and register guests in a friendly and professional manner
  • Process guest check-ins and check-outs, including handling payments and resolving any issues that may arise
  • Provide accurate and timely information to guests regarding hotel amenities, services, and local attractions
  • Respond to guest inquiries and resolve any complaints or concerns in a prompt and professional manner
  • Work collaboratively with other hotel staff to ensure a smooth and efficient operation
Requirements
  • High school diploma or equivalent required
  • No prior experience necessary, but prior hospitality experience preferred
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
What We Offer
  • A competitive hourly rate of $16.00
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment with a team of dedicated and passionate professionals


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